Privacy Policy

Introduction

luranthivexa operates as a comprehensive financial fraud prevention platform, committed to protecting the personal information of our users throughout Malaysia and beyond. This privacy policy explains how we collect, use, store, and protect your personal data when you interact with our services at luranthivexa.org.

We understand that trust forms the foundation of effective fraud prevention services. By being transparent about our data practices, we aim to demonstrate our commitment to protecting both your financial security and your personal privacy. This policy complies with Malaysia's Personal Data Protection Act 2010 and international privacy standards.

Information We Collect

Personal Information

When you register for our services or participate in our educational programs, we collect information that helps us provide personalized fraud prevention guidance. This includes your name, email address, phone number, and professional background details relevant to financial security.

• Contact details including name, email address, and phone number
• Professional information related to your work in financial sectors
• Educational background when relevant to our training programs
• Communication preferences for receiving updates and educational content
• Billing information when you purchase premium services or training programs

Technical Information

Our platform automatically collects certain technical information to improve security and user experience. This data helps us identify potential threats and optimize our fraud prevention tools.

How We Use Your Information

Your personal information serves specific purposes within our fraud prevention ecosystem. We use collected data to enhance security measures, provide educational resources, and deliver personalized protection strategies tailored to Malaysian financial landscapes.

• Delivering personalized fraud prevention strategies based on your industry and risk profile
• Providing educational webinars and training materials relevant to Malaysian financial regulations
• Sending security alerts and fraud prevention updates that may affect your business or personal finances
• Analyzing fraud trends to improve our protective services and early warning systems
• Facilitating secure communication between you and our fraud prevention specialists
• Managing your account access and ensuring secure authentication processes

Data Sharing and Third Parties

We maintain strict control over your personal information and limit data sharing to essential service providers who help us deliver fraud prevention services. Any third-party access to your data is governed by comprehensive confidentiality agreements and security protocols.

Authorized Service Providers

• Cloud hosting providers who maintain our secure servers and data infrastructure
• Email service providers for delivering educational content and security notifications
• Payment processors when you purchase premium services or educational programs
• Security monitoring services that help identify potential threats to our platform

Legal Disclosure

In certain circumstances, we may be required to disclose personal information to Malaysian authorities or law enforcement agencies. Such disclosures occur only when legally mandated and are limited to the minimum information necessary to comply with legal obligations.

Your Rights and Choices

Under Malaysia's Personal Data Protection Act 2010, you possess specific rights regarding your personal information. We've implemented straightforward procedures to help you exercise these rights effectively.

Access and Correction Rights

You can request access to all personal information we hold about you. We'll provide this information within 21 days of receiving your request. If you identify any inaccuracies, we'll correct them promptly and notify any third parties who received the incorrect information.

Data Portability and Deletion

Upon request, we can provide your personal data in a structured, machine-readable format. You also have the right to request deletion of your personal information, though we may need to retain certain data for legal compliance or legitimate business purposes.

• Request a complete copy of your personal data within our systems
• Correct any inaccurate or outdated information in your profile
• Withdraw consent for marketing communications while maintaining essential service notifications
• Request deletion of your account and associated personal information
• Object to processing of your data for specific purposes not essential to fraud prevention

Data Security and Protection

Given our specialization in fraud prevention, we apply exceptional security measures to protect your personal information. Our security infrastructure incorporates multiple layers of protection, including encryption, access controls, and continuous monitoring systems.

Technical Safeguards

All personal data is encrypted both in transit and at rest using industry-standard AES-256 encryption. Our servers are hosted in secure facilities with 24/7 monitoring, fire suppression systems, and restricted physical access controls.

Administrative Controls

Access to personal information is limited to authorized personnel who require such access to perform their duties. All staff members undergo regular security training and sign comprehensive confidentiality agreements. We conduct regular security audits and vulnerability assessments to maintain protection standards.

International Data Transfers

While luranthivexa primarily operates within Malaysia, some of our service providers may be located in other countries. When we transfer personal data internationally, we ensure adequate protection through approved transfer mechanisms and contractual safeguards.

Any international transfers comply with Malaysia's data protection requirements and include appropriate safeguards such as standard contractual clauses, adequacy decisions, or binding corporate rules to protect your personal information.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Different types of information have varying retention periods based on their purpose and regulatory requirements.

• Account information: Retained for the duration of your active account plus 7 years for audit purposes
• Transaction records: Maintained for 7 years to comply with Malaysian financial regulations
• Communication records: Kept for 3 years to ensure service quality and resolve disputes
• Marketing preferences: Stored until you withdraw consent or request deletion
• Security logs: Retained for 12 months for threat analysis and system protection

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, provide security features, and analyze website performance. Most cookies we use are essential for website functionality and fraud prevention capabilities.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality. We provide detailed information about our cookie usage through our cookie consent mechanism when you first visit our site.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur in our data processing practices. When we make material changes, we'll notify you via email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your personal information. Your continued use of our services after policy updates indicates your acceptance of the revised terms.